Texas Marine Is Proud to Be Named the #19 Dealership in the Nation!
Texas Marine & Brokerage, Inc. is a BBB Accredited Boat Dealer in Beaumont, TX

Customer Testimonials


Texas Marine would like to thank those who have taken the time to give us feedback on their experiences at our stores. We appreciate and rely on the support of our customers. Here is a handful of the letters and posts we have recently received.


Dear Texas Marine,
I want to acknowledge the excellence of service before, during and after the sale at Texas Marine. I stopped by to learn more on runabout boats. What an incredible job you did preparing me for boat ownership. David Butler answered all my questions with so much useful information. He also got me thinking about the quality of construction on motors and boats. Texas Marine quickly became my "go to" reference resource for pleasure boating.

David's efforts to find me the best value, for what I needed, resulted in me selecting an 24' Yamaha AR-240. The test drive water experience had me convinced that I wanted a similar twin engine vessel. David made extraordinary efforts to locate an affordable new model with special pricing, which was a deciding factor. Within a short period of time he found me a boat that exceeded my expectations. The deal was smoothly and professionally executed. There was no haggling like we typically expect, when purchasing a car. In short, my boat buying experience was pleasure and not a hassle.

I would be remiss if I did not mention the AFTER sale support, which was magnificent, with the delivery trial. A couple weeks later David installed the anchor I purchased from your store. On my first boat outing David came down to the launch site to make sure my friend and I got underway safely. When I had questions, he had answers. I realized early on that I was not just buying a boat, that I was undertaking a relationship with a boat dealership. I like buying boat accessories and visiting my friends at Texas Marine. I found your Seabrook location and the store in Conroe helpful twice and was very pleased with their service on my trailer and the break-in oil change and routine first service.

I truly believe that his professionalism before and after the sale has provided a very fine start to my new hobby. I am also grateful for the gift of David's friendship. Thank you Texas Marine and David Butler. I will be recommending your company to anyone interested in buying a new or used boat.

Sincerely,
Stephen C. Miller 

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I just want you and your company know how great and how much I appreciate this man. We bought a new boat in August and have only had in out 3 times in which case we are still trying to figure out all the bells and whistle. I have called Michael on numerous occasions on his time off because it usually on a Sunday when we are taking the boat out and every time he has answered our questions, however this Sunday was different not only did he answer but he took the time out of his day to come up there and figure out why our boat was not working and helped us get it going. I did not even know he had just gotten off of a cruise ship either. You don't see many salesman that goes out of their way like this for their customers. And believe I have bought a lot of new things in the last several months that I have had issues with and could not get any help so I would never do business with them again for that simple fact, but this man I will continue to be a repeat customer of his. Michael is an awesome and valuable Salesman and I hope you as a company realize what you have because they are few and far between. If Michael sees this I would like to say THANK YOU again and you don't know how much that meant to me you coming and helping us it might not have been a big deal to you but it was to us and I have told everybody about you and have given your name out. Thank you once again Have a great day. 
 Jennifer Taylor

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Although I did not actually buy a boat here, I was in contact with one of their agents when I was considering purchasing a boat. I spoke on the phone to people who were wonderful and very helpful. I also emailed them and got quick responses about prices. They were super friendly and seemed to really know their business.
Amanda M.

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I can t put into words how happy I am with my BRAND NEW CHAPARRAL. This machine is awesome. Being my first new boat I was very impressed that they took me on a demo to show me how all the operations and we had a blast. I bought two used boats before at Texas Marine and have always got the best deal here, and I shopped around plenty. I have been treated well every time from sales and service. Awesome experience.
Frank

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I bought a brand new 2012 Skeeter at Texas Marine recently. The price of the boat was highly competitive as I had compared the out-the-door price to two other dealers.
Tra was the star of the show. He is an enthusiastic salesman and very attentative. What really stood out though, was that he went ABOVE AND BEYOND on more than one occasion!!!!! He went out of his way to make sure I was a happy customer, even after I had purchased the boat!! How often do you hear of that???
Texas Marine was also able to get me Power Poles 3 weeks faster than the other dealers, which was the deal maker for me.
Rooster

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Where you buy your boat is an important decision. You will need someone who stands begin what they sell you, can trick it out to your specifications and make sure everything works. I would recommend Beaumont's Texas Marine Inc. to anyone looking to buy a boat. The people make all the difference and Texas Marine has them, like Jonathan Whitmire-Sales Manager, Ty Yates-Customer Care Manager and Mary Brocato-Service coordinator in the service department.
Tommy D.

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My compliments to Jason and the Texas Marine dealership. I had not used a consignment program to sell my boat, like Texas Marine, but I was very pleased with the entire process. I simply told the guys what I wanted to receive for my boat and they said "I think I can work that out." Next thing I know I am receiving my check from Texas Marine, this week, as promised. I am not surprised that this dealership has been so successful for so many years in the Houston area. I wish them many more successful years.
Gary C.

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I was worried about buying a used boat. I didn't think I would be able to find a place that would be pleasant and that I could trust. I only had $10,000 to spend and figured that woldnot get me much. The used boat guys at Texas Marine were great to work with. They had a clean, polished facility and hte used boat manager was wonderful to work with. I ended up buying a pretty old boat that was perfect for my family. After using it twice, some of my electronics went out. Turned out some of the wiring had corroded. I took it back to the texas marine service shop. they told me that the problem was not their responsibility and I would have to pay for the new wiring. After talking to the service manager and the used boat manager and explaining the situation, they still said it was not their responsibility, but they wanted to help me out, so they ended up paying for most of the service. I am saving up right now for new boat, and when I get the money, I am going back there.
JayFair

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"The Texas Marine service dept. is exceptional and I wanted to brag on how professional and well they treated me. They went way beyond the call of duty to help me with my boat, despite the fact that they are not even a dealer for that brand. I hit something and needed to deal with it immediately. They told me to "COME ON IN!" When I arrived they got right on it. I couldn't have asked for faster service. We had to order items and they did so quickly and efficiently, despite it not being in their list of parts normally serviced. I cannot tell you how much I appreciate the courteous and professional manner in which you guys in the service department assisted me. You have earned a loyal customer. Its hard to find businesses with integrity these days but...


JOB WELL DONE TEXAS MARINE SERVICE DEPARTMENT!"


Randal Ingo

Baytown, Tx


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"Where you buy your boat is an important decision. You will need someone who stands behind what they sell you, can trick it out to your specifications and make sure everything works. I would recommend Beaumont's Texas Marine Inc. to anyone looking to buy a boat. The people make all the difference and Texas Marine has them, like Jonathan Whitmire-Sales Manager, Ty Yates-Customer Care Manager and Mary Brocato-Service coordinator in the service department."


T. Dace

Galveston, Tx


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"I wanted to take a minute and let you know how happy I am with not only my Nautic Star, but just as pleased with the guys at Texas Marine. When I was in the process of buying my Nautic Star, you called me out of the blue just to make sure everything was going good. You mentioned something about "Inspecting what Texas Marine Expects..." I like that, and you also said if I ever had an issue that required a little extra help, or if I just wanted to "Brag on Texas Marine and it's employees", that you would love to hear that also. This is to brag. From the first visit where I met Jerry Spiller, who turned out to be the store manager, and through the entire process, it was a great experience! I normally do not have time in my life to do things like this, but Texas Marine deserves credit. I find it rare nowadays for "Above and Beyond" what is necessary, but Texas Marine, Jerry Spiller, and every person I have dealt with has been great. The bottom line, Texas Marine does a great job! Thanks for the great service, and keep up the good work!"


B.B. Walton

Beaumont, Tx


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I would like to personally thank your staff at the Beaumont location for all their help in getting my new used boat in great condition. Michele and Dennis have helped me work through several problems I had after I bought the boat. I not only feel better about the boat but I feel safe.If I ever need any future work to be done, I will definitely be going back to Texas Marine. You need to thank your staff for me.

Neil Novich 

P.S. The old bay boat is still going strong
   

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Dear Mr. Hebert (President)

In late April / early May time frame, I noticed that your business was advertising a 2001 Ranger Fish and Ski boat on the internet. When I noticed this for sale, I contacted the used boat department and left a message for Bill Windle.

Bill contacted me first thing the next morning and we were able to see the boat and agree on a price the following weekend. Unfortunately for Bill, I am a new boat owner and had countless questions and concerns throughout the boat buying experience.However, in every instance, Bill would follow-up, answer my questions thoroughly, and help me through the boat buying experience. I truly believe his honesty, integrity, and "down-to-earth" nature were an integral reason that I felt comfortable purchasing the boat from Texas Marine.

I just wanted to pass on a letter commending the efforts of Bill and letting you know what a great experience I had with Texas Marine of Beaumont. If I was closer, I would be coming to that location all the time; however, it was comforting to know that you have a Conroelocation for my service needs. I look forward to working with your dealerships in the future. Thanks again.

Sincerely,

David C. Nelson



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Just had to say I am so pumped! My first boat ever, and got a smoking deal!Josh and the folks over at Texas Marine are jam up and super helpful. Deal went down just like it was said, no surprises, no BS! I would recommend anyone go by and check them out. Thanks Josh!

2coolfishing.com post by El Carnicero


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Our salesperson, Mark Vollmert, was knowledgeable and helpful on our questions about the boat. Even after the sale of the boat, Mark took personal pride in completely satisfying me when I called with Questions.I had a small electrical issue with the boat about a week after the sale. He went out of his way to make sure that the problem was fixed to my satisfaction, which speaks highly of his character, especially knowing that this was a pre-owned boat. It's employees like Mark that help keep your strong business reputation within the community.

Sincerely,

Ivan Ballard


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I recently made a purchase at your dealership.  I wanted to let you
know how pleasant it was doing business with Adam Farnie. He was
very cordial, knowledgeable and didn't pressure a sale. A very important quality to me.

Adam was also very patient in answering all of my questions, he even
read my mind a time or two and answered before I could ask.

Again, I wanted to make sure that I conveyed my satisfaction to you
and your group.

Abe Roman

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I wish to thank your company for the absolute superior service in
providing my wife and myself with two outstanding individuals Don
Perkins and Rick Sweeten in recommissioning our "new" 2005 Silverton
410 SB in Oxnard, California this past weekend and into yesterday.

These two need to be recognized by your company for their
professionalism and talent in getting the job done.  We are very
grateful.  Their service, coupled with an outstanding employee of the
brokerage from Texas, Texas Marine Yachts and Brokerage, were able to
provide this commissioning without incidents.

I have always been an affectionato of Silverton Yachts and only could
hope to one day be able to purchase one.  I've looked at many, many
used, old and tired as well as new.  I could not really afford a new
one but the deal offered to me on the "new" 2005 410 SB was hard to pass
up. I knew I was going to get a 410 because I liked the layout but couldn't
find the right combination of features.  I was fortunate to find Texas
Marine.  I live in California and was willing to transport the yacht to
California.

Texas Marine also needs recognition for their outstanding service and
accommodation.  I'm glad I made the trip.


Thanks Silverton.


Kent E. Skogerson, MD

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Dear Mr. Hebert, (President)


Ihad the Pleasure of working with one of your salesmen, Adam Farnie, during the shopping and eventual purchase of a Ranger 2400. From Answering the phone to pulling out with the boat, Adam was professional,industrious, knowledgeable and trustworthy. He is truly an asset to your organization. I doubt that the purchase would have been consummated without his help.


Sincerely,

David Foreman

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Dear Mr. Hebert (President)

Your Generous donation of a weather station to Martin Dies, Jr. State Park is greatly appreciated. The station is now operating and online. Our campers, boaters and fisherman will utilize the weather station extensively. Hunters on the wildlife management area will also find the information very helpful.

The park staff and local wildlife biologists will use the weather information for flora and fauna studies and controlled burns. This weather information will be invaluable to these studies and management of the resources.

Thank you for your support of Martin Dies, Jr. State Park.

Sincerely,

Ellen Buchanan
Park Manager

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To: Sales Manager

Dear Sir,
My husband and I just purchased a Crest Pontoon rig from your store and we wanted to tell you how pleasant your salesman Darin Johnson made the whole experience. He thoroughly explained all the features, patiently answered all our "novice" questions and then delivered the boat to our marina, so we didn't have to do a thing but enjoy it! 
He is such a knowledgeable representative for your company and a genuinely nice person that we just wanted to tell you about our impression. We are recommending him and your store to all our friends. Thank you again for making this "retired couple" so comfortable with our new venture.

Sincerely,
John and Mary Barrs
Lake Charles, LA

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Thanks for all of the patience you exhibited throughout our boat purchase. We launched the boat for the first time on Saturday and it was so wonderful. Jim really enjoyed it and the reality really set in for me. So, thanks again for all of your help.

Jeani Henges

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To: Mike Hebert (President)

    I visited your Beaumont location Saturday, June 7th. I had been dealing with Darin Johnson over the phone for a month prior. I let him know and thought that I should forward to you that Darin was professional,informative, and didn't use attitude or foul language to make a sales point. I visited 3 other boat dealers prior to my visit with Darin and all were doing me a favor by talking to me, used foul language and were not really interested in educating me on what I needed to know as a first time boat owner. I didn't buy that day but when I do Darin will be my first call. He feature benefited the boat and took the time to show me how the bimini top was installed. Your company was also referred by two other people in my area. Thought you should know that Texas Marine is head and shoulders above their competition in the Beaumont Market.Keep up the good work.

Regards,
Clayton Hebert
Future Boat Owner

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     Excerpt from service survey

Becky,the service agent, was excellent. I was sent to Texas Marine due to the fact that the dealer that I bought the boat from could not get the repairs right. Both Becky and Phil were great. Dealing with Becky was a pleasure. She had great understanding and made it clear on what she could do and how long it would take.

William Swano
Service Customer

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Greetings, Mike (President)

Just wanted to say thanks for the outstanding and professional sales and service treatment I received at your place of business.

I did a lot of shopping and know that I got the best rig at the best price.

Several weeks later I brought it in for service and the result was the best.Everything was done right the first time. Having been in the auto business for many years, I recognize professionals. Thanks again.

Regards,
Dub Gibbens

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Mike Hebert (President),

This letter is in regard to our recent purchase of our 2004 Chaparral 252.We first wanted to thank our salesman John Burton for his dedication to try and find the perfect boat for  our family. We love our choice in the Chaparral and know we will enjoy it for years to come. Making such a large purchase was made easy by John, quick and simple. We feel confident that Texas Marine will be our boating dealer for life. Thank you again and it was a pleasure doing business with you.

Happy Boaters,
Ashley Mcneal & Melissa Giglio

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Dear Phil, (Service Manager)

      Today I received a "Customer Service Survey" from Yamaha Service in which I was asked several questions regarding the assistance of a Yamaha Service Representative and Texas Marine, my Yamaha dealer. I will certainly respond to the questions contained in this survey but first I would like to talk directly with you and your staff.

Starting in November of last year and continuing through April of this year, we traveled a rocky path regarding the repair of my Yamaha motor. You've had the unenviable task of educating me along with finding and repairing the problem with my motor. Throughout the protracted time that we traveled this path you exhibited proper decorum and good business manners. I, on the other hand, sometimes acted otherwise during this same period. In any event we were able to work through the repair andI'm able to once again take my wife and fishing partner back to the lake to chase the illusive redfish. You are now able to go to your work andnot worry about my problem nor worry about me calling to check on the progress on my motor repair. We are both much better off now!

The purpose of this letter is not to state the obvious. Rather, I want to tell you and your staff what a great job you did in resolving my problem. Even if for whatever reason, you had been unable to effect repairs on my motor, I would still thank you for the way in which you worked with me and attempted to solve the problem.

Very truly yours,
Cal Blanchard